Major Driver App Update: Offline Mode, Smart Navigation & Performance Enhancements
New Beta Driver App Features
Offline Mode - stopSuite will enter "offline mode" when it detects a loss of internet connection. While in offline mode, you can still submit stops and stop images and they will be put in a queue to be uploaded automatically when connectivity is restored.
Active Stop Navigation - When a driver finishes a stop, they are automatically routed to their next stop. The new system will take into consideration their next several stops as well as their current heading. This results in only suggesting the driver turn around if there is a significant time advantage otherwise it will prefer they continue on their existing heading. It will also adjust the approach so they are facing the correct direction when arriving at the next stop (pointed in the direction of the following stop). This should feel more intuitive for the drivers and follow the original optimized route better.
Map Rotation - When navigating to the next stop, a compass icon will appear in the top right. This will allow the driver to toggle automatic heading rotation adjustments so the map is always facing the same direction as the driver's current heading. This allows the driver to quickly see where they need to go next as the map will be pointing in the same direction as the vehicle. This feature is leaving "beta" status and is now considered a core feature of the app.
Quick Submit - If you are using the quick submit feature, you may now also use the "Require photo for missing status" and "Require photo for successful status" (this is a schedule level setting). If an image is required for those two statuses, an icon will appear letting the driver know they must also take a picture to submit the stop. Quick submit also works with offline mode.
"Last Stop Stats" - Drivers will be able to see the day, time, and status of the customer's last service. Additionally, the driver will see the number of stops this customers has had as well as the "% success" rating.
Time Until Completion - Drivers will be able to see the estimated time they will arrive at their end location. This stat is always visible from the bar of stats at the bottom right of the screen.
Performance Improvements - Much of the app has been refactored in an effort to make it as fast as possible. This should help drivers with large routes or older phones have a snappier experience.
Distance Alert - When set, drivers will receive a pop-up confirmation if they attempt to submit a stop beyond the distance threshold set on their Team User driver app settings.
UI Improvements
The route list page will now use your organization's brand colors.
Routes are now categorized as either "Your Routes" or "Other Routes". This allows drivers to find the routes assigned to them easier.
Switched font from Roboto to Inter - a font specifically designed for high readability on screens, even at small sizes.
Better tablet support. stopSuite always supported tablets but the rendering was awkward with larger screens. This has been addressed and optimized for tablets up to 11 inches.
The stop form (the one that pops up when you tap the green clipboard button) has been reworked to be more intuitive for the drivers. This includes some reordering of information, new colors, larger buttons and action items, and tags are visible without having to click "more".
The submit button on the stop form gives feedback by showing a spinner while the stop is being submitted.