Seamless and Easy Onboarding

Your domain. Your branding. Our technology.

Deliver a consistent brand experience with our white label service. From the sign-up form to the customer portal, your logo and brand colors will be front and center and served through your domain name.

Self-Service Account Management

Provide your customers with full control over their accounts through an intuitive, branded portal. From payment updates to service history, everything they need is just a click away.

Edit Payment Methods

Let customers update their own payment information, view billing history, and edit their account details.

Failed Payment Notifications

When a customer's credit card fails, they'll receive several automated notices with a direct link to update their payment method. If they fail to update their account, we'll automatically take them off the route.

Service & Billing History

Customers can see a record of their service history from their account. They'll be able download invoices and view their previous statements as well.

Onboarding Your Customers

Seamlessly integrate your signup form directly on your website. Customers can select their own plan and enter their billing information. The system will automatically assign them to the correct route and setup their account. stopSuite integrates with stripe.com for payment processing.

Customizable Customer Experience

Every hauling business has its own unique way of doing things - that's why we built stopSuite to be incredibly flexible. You can choose the perfect mix of features to keep your customers connected and informed.

  • Turn on instant chat so you can text with your customers in real time. After hours? Set your operating days and hours so your customers are never left on read.

  • Set up an integrated programmatic voicemail, so you can make calls from any phone using your business number.

  • Send automated text and email reminders to your customers the day before their collection.

  • Running behind or unable to finish a route? Let your customers know about delays and schedule changes in real-time via email or SMS.

    Missing container? Contamination? Policy infraction? Notify customers immediately via email or SMS with a customized message.

  • Offer customers an easy way to refer friends and neighbors through a customizable and automated referral program.

  • Curious about other ways we can help tailor the customer experience? Let us know!