Service Area Requirements, Flag-Triggered Actions & Shop Order Status Updates
Service Area Requirements on Custom Forms
By default, custom forms do not restrict signups by address. You now have the ability to require customers signing up via a custom form to be in an active service area. To enable this feature, go to Customers > Custom Forms. Edit or create a new form and scroll midway down. There is a field to Require location in service area:
If you decide to enable this field, you'll also need to enable the Require location field (directly above this one!).
Trigger Driver Actions by Flags
You can now trigger driver actions via flags! On the flag page, enable the Create driver action box. An additional field will pop up for you to enter the driver action instructions. It's important to note that if the customer doesn't have a future scheduled route, no driver action will be created.
New Shop Order Status: Ready for Pickup
Any product that is set to Pickup Required can have a status of Ready for pickup on the Order Items page (Shop > Order Items). Click the box next to the order item > Actions > Mark as Ready For Pickup:
We hope this helps with workflow and communication among team members!
Resend Shop Order Confirmation Email
You can now send customers an updated order confirmation email when assigning their shop order to a route. This can be helpful if you want notify the customer of the. The email will have the subject "Order Updated" instead of "Order Confirmed". To trigger this email, go to Shop > Order Items. Check the box next to the order item > Actions > Assign Order Items to Route. Select the route from the dropdown menu and then check the box to Send customers an updated order confirmation email:
Driver App Update: Version 2.23 Now Available
We're excited to announce that after a successful month-long beta testing period, the latest version of our Driver App is ready for full deployment.
Thanks to your valuable feedback, we've implemented numerous improvements across 20 different beta iterations. Version 2.23 is now available as our release candidate in the Play Store.
What's Next:
Beta testers: Feel free to download the beta version today!
Full release: Version 2.23 will be automatically be available as the standard version starting next week.