Seamless Customer Signup Form with Multi-Service Support & Website Embedding

New Seamless Customer Signup Form

We are very excited to be launching a new onboarding form. This new form will replace the existing signup form (custom forms will not be changed). It can be accessed through a regular link (like the current form) or you can embed it directly into your website as a plugin. The new form greatly reduces the customer's barrier to entry by only requiring an address (autocomplete) and an email address to see the available plans.

Along with this comes a few key changes and enhancements to your environment:

• Packages - Instead of selecting "available plans" from each service area we will now create packages and assign them to service areas. Each "package" extends an existing stripe plan to have more granular control over the offering. For example, packages have required products allowing you to require specific one-time purchases when a particular package is selected. Your new packages will automatically be created based on your current settings.

• Multiple Service Offerings (optional) - Many stopSuiters have multiple service offerings like compost, glass recycling, yard waste collection, hard to recycle items, recurring donations, or CSAs. This new onboarding process allows users to select multiple plans. 
  

• Complex Services - The service frequency and schedules fields have moved from the customer location to the service level. This change allows for much more complex and accurate service offerings.
  

• New "Service Map" - This map replaces the current schedule map. It does everything the schedule map does and also allows for easy bulk updates when you need to shift schedules/service frequencies around. 
  

• Embedded Onboarding - We have a very lightweight plugin that you can install directly into your website. The plugin looks for links that point to the new signup form and when clicked, triggers the signup form as an overlay directly on your website.