Self-Service Off-Site Backup System with Downloadable Route CSVs

Good news! Our new self-service off-site backup system is live and available to all superusers. The link is available in the main menu in your stopSuite environment (superusers only!)

Downloadable Route CSVs

Your routes are available for download from our off-site backups server. Every-time one of your routes is optimized (or preserved and optimized) a backup of that route will be created in the backups system. We also backup the last three days of routes every night so the routes always stay up-to-date with the production server. The goal here is to be able to give your drivers a reasonably accurate spreadsheet in case stopSuite is down for any reason.  

About Database Backups

These database backups are automatically created and stored in our off-site data center, providing geographic redundancy for your data. 

Disaster Recovery - In the event of a catastrophic failure, these backups will be used to restore your data and resume operations from a new location. The backups are created on a daily, weekly, and monthly schedule and are retained for up to 2 months. Each backup contains all of the data stored in your environment. Media files (stop images, product images, ect.) are also backed up on this server (but not in the databases.)

Not Downloadable - Unlike the route sheets, downloading database backups is not available. The DB backups page is intended to provide transparency and proof of your organization's database backups stored in our backup facilities.